Shipping policy

Shipping Policy

Order Processing

Orders are processed after payment has been successfully confirmed. Once your order has been prepared and shipped, you will receive a shipping confirmation by email when applicable.

Shipping Destinations

PetClean 360 currently ships to destinations made available during checkout. If your address is eligible for delivery, the available shipping options and applicable charges will be displayed before you complete your order.

Shipping Costs

Any applicable shipping costs will be clearly displayed at checkout before payment.

Delivery Times

The delivery date or delivery timeframe applicable to your order will be clearly displayed during the ordering process before you place your order.

Delivery times may vary depending on the destination and shipping method selected. The delivery date or timeframe communicated during the ordering process will apply to your order.

If we experience an issue that may materially affect your delivery, we will contact you using the contact information provided with your order.

If an order is not delivered within the communicated delivery date or timeframe, you retain the rights and remedies available to you under applicable consumer law.

Incorrect or Incomplete Address

Please ensure that your shipping information is complete and accurate before placing your order. If you notice an error after placing your order, contact us as soon as possible at lilyboutique2093@gmail.com.

Damaged, Missing or Incorrect Orders

If your order arrives damaged, you receive an incorrect product, or you experience a delivery problem, please contact us at lilyboutique2093@gmail.com with your order number and relevant details so that we can review the issue.

Contact

For questions regarding shipping or delivery, please contact us at lilyboutique2093@gmail.com.